2.07.2006

INSUFFICIENT FUN

Dear Dr. Flinkey,

I tried to take some money out of an auto-teller this morning. But it wouldn't let me, and just said "Insufficient fun". So I thought that if I tried to cheer it up a bit, it might then let me have some money.

I told it a few jokes and sang it a few songs. I even tried to deposit a Christmas card. All to no avail. It's still not happy, and continues to say "Insufficient fun". Anything further I can do to cheer it up? I'm down to my last pack of two-minute noodles and I'm becoming quite desperate.

Your devoted patient,
hognogger

Dr Flinkey: You read the message the wrong way - the ATM has insufficent fun and needs to get out more.

You need to take it out and cheer it up.

Ask the ATM what is likes to do (speak into the camera/mike) or make some suggestions. Say something like "I am coming back tomorrow to remove this ATM from the wall." This way the bank can prepare a welcoming committee for when you get back. (No doubt to thank you for cheering up an obviously stressed out ATM.)

And remember - "tis the season to be jolly" so wear a party mask of some kind. Maybe even a balaclava - they are funny!

Hognogger: Hmm... It's a National ATM, and the NAB does seem to treat its ATMs pretty shabbily. In comparison, the Westpac Bank has a more enlightened workplace relations policy.

For one thing, Westpac automatic tellers get more holidays (i.e. time when the machine says out of service). And the Westpac tellers also have little women inside them, who, out of a sense of community spirit, have allowed themselves to be shrunken down and inserted into the machines. These little women stand behind the screens of the ATMs and smile at the customers. This has a calming effect on the more agitated customers, and makes them less likely to punch ATMs. The result is a less stressful work environment for ATMs, with fewer sick days taken.

Dr Flinkey: A woman that pays YOU money?